Notification of Fare Increases

We have recently reviewed the fares currently applicable to our North Stradbroke Island and Southern Bay Islands vehicle ferry services. 

Like most businesses, our ferry service is faced with steady increases in our operating costs. Every effort is made to limit the effect of price increases but since we have not increased our fares for a number of years we can no longer absorb the additional costs. 

We wish to advise that we will be increasing the prices on our vehicle ferries in two phases, commencing 9th October 2017. 

  • Prices for all large vehicles (over 6.4m long and over 2.0m wide) such as trucks and buses will increase effective for travel commencing 9th October 2017. 
  • Prices for all cars and motorhomes (under 6.5m long and 2.0m wide) together with trailers will increase effective for travel commencing 1st April 2018

Introduction of Credit Card Surcharges 

In line with common business practice, a decision has been made by SeaLink to introduce surcharges for Credit Card payments.  This will be coming into effect from the 1st August 2017 and the surcharges are as follows: 

  • Visa and MasterCard – surcharge of 1.5%
  • American Express – surcharge of 3%
  • There will be no fees if you wish to pay by Direct Deposit or EFTPOS (Savings or Cheque) 

SeaLink have absorbed the fees in the past, and are only passing on the fees charged to us by the bank.


We at SeaLink appreciate that fare increases have an impact on all of our customers, which has influenced our decision to delay these increases for standard vehicles until April 2018.

 

We greatly appreciate your patronage and we look forward to seeing you on board.